netDocShare Hybrid Search WebParts Power – User Guide

Introduction

This guide is a general overview of how to use and configure the netDocShare Hybrid Search Web Parts (formerly known as netDocShare Integrated Search) designed for SharePoint Online and SharePoint on-Prem.

Note: netDocShare Hybrid Search feature is only available to Enterprise level clients.

The netDocShare Hybrid Search webpart is a fully configurable view that can show consolidated search results from SharePoint search and NetDocuments search. It comes out-of-the-box with the following features:

A specialized config builder view that allows non-technical users to create netDocShare Hybrid views
2 View Mode options: Accordion view and Tab view plus an option to view both SharePoint and NetDocuments results in a 1 result list or 2 separate lists
Compact options which will only display a search box or a filters box and will redirect to a search results page
3 Powerful Search options:
- Search in a specific SharePoint List (SharePoint)
- Search across the entire tenant (SharePoint)
- Search across one or multiple cabinets (NetDocuments)
Configurable search result tables with dynamic column retrieval from both SharePoint and NetDocuments.
Filters that can also be dynamically retrieved. Filters can be set as shared or individual in case of data mismatch or discrepancy between the two data sources
Filtering and sorting options for SharePoint results

Please see the screenshots below displaying several different view options and configurations for netDocShare Hybrid Search view:

Compact Implementation

Search Box Only: User is able to create a compact search box to include in any of the pages by using the config settings in order to display a search box.

Config setting:

Search box in Webpart:

Filters Only: The user can create a small webpart which is only for showing the Filters. This will help users to get the search bar and configured filters within the webpart.

Note: In filters after choosing the options, a user needs to click Apply button to make them applicable in the results. To remove the filters user needs to click the Reset button.

Config setting:

Filters in Webpart:

Results View

The results view will give the ability to open the results in different ways. The two available views are Separate view and Hybrid view.

Separate view: In the separate view a user can see the SharePoint and NetDocuments results individually.

Config settings:

Separate view and Accordion mode Hybrid search results:

Hybrid View: In Hybrid mode a user will get combined results as per the config settings. Also, in Hybrid mode a user can choose two options: Summary view and Detailed view.

Summary view: In Summary view a user can see the results in small blocks for each document.

Detailed View: In the Detailed view a user can see the detailed results in a table.

Mode

Accordion Mode: In the Accordion mode a user will see the results in a vertically stacked list. See below an image of Search result’s accordion view with filters for more clarity.

Config settings:

Note: The accordions’ names are configurable in the config settings. If the user left them blank, then they will show as SharePoint Results and NetDocuments Results

Search result’s accordion view with filters:

Tab Mode: In the Tab mode user will see the results in Tabs as shown in the image below of Search results tab view with filters.

Config Settings:

Note: The Tab names are configurable in the config settings. If the user left them blank, then they will show as SharePoint Results and NetDocuments Results.

Search results tab view with filters:

Config Builder for netDocShare Hybrid

Choose options that you would like to show on Webparts. The possible options include:
View Type: Integrated Search

Asset Path: Asset Path is the full path where static assets are stored and must be obtained during deployment. This config is mandatory as it is also used to determine licensing information. This field will be hidden in the config builder as it can be derived from the application’s asset path.

If you are in SharePoint online (currently included in the config above) your asset path may look like the following:

https://{yourSharepointTenant}/sites/AppCatalog/ClientSideAssets/23dea53d-fbee-49c3-8b16-c6b586b0422f/

If you are on SharePoint on-Prem your asset path might look like the following:
https://{yourSharepointTenant}/SiteAssets/netDocShare/assets/images/folderIcons/

Alternate Asset Path: TheUser can provide an additional asset path same as the asset path selected.

Show Filters, Show Results and Show Search Text Input are three values that control which components appear on the page. For the full results page, all should be turned to true. If you are aiming to create a search box only implementation, turn filtersOn and resultsOn to false. For a filters’ only implementation, turn SearchBoxOn and resultsOn to false. If All 3 values are turned false, the user will see an error suggesting that at least one of these values should be on.

CDNBaseUrl should be the root url of your SharePoint Site Collection. This URL must end with a forward slash: ‘/’

Use Service-Based Authentication: (available from version 2.4.1 onwards) a new service-based authentication model which will do away with the previous requirements to create local SharePoint Auth pages and submit redirect URLs for each client. This is available from v2.4.1 onwards and will take effect immediately upon installation. NOTE: This will NOT disrupt the previous auth system for clients who do not wish to switch and it can be reverted to the previous system at any time. However, we highly encourage the update as it confers many benefits to users and administrators alike. Below is a table comparing the features of each system.

Universal authentication URL: https://services.klobot.ai/apps/live/netdocshare/srvc/auth

Results View: As mentioned above in Results View and Mode sections user will be able to choose different types in presenting the results.

SharePoint Results Configuration

There are 2 main search options when it comes to searching in SharePoint:

Search in specific list(s) or library(s)
Search across all content in SharePoint

This essential option can be controlled by a property called “SharePoint Search Type” which can be configured in the config builder.

Search in specific list

Searching in a list is for use cases in which you have important metadata columns that need to be searched in SharePoint along with document results from NetDocuments. This search option requires a few inputs:

Sub Site: The subsite where the list is located. We will present you with a list of options retrieved automatically
List Name: The name of the list that you want to reference
SP Column Properties: Select the columns you would like to display when the search results are returned
Alternate Search Columns (optional): Specify, if necessary. Alternate names for columns if there are issues with using the original

Search across a tenant

This search type uses the site collection managed properties to search across the entire tenant. Managed properties are properties which are tied to ‘crawled properties’ which are linked to created columns in existing lists or libraries. They can be configured in the Site settings. Here are the inputs required by the Tenant search option:

A managed property and a logical relationship that describes what to search for

- Example: “Author={searchQuery}” or “AuthorContains{searchQuery}”
- This will generate a KQL SharePoint query in the background to execute
- If users are well-versed in constructing SharePoint queries using KQL, users may opt to use the advanced option to use a literal KQL query

User can directly configure the URL by clicking on the show advanced option.

Filters: User can configure the filters that are available from the SharePoint site.

Sort By: User can sort their documents, folders, searches by. Leaving this field empty means that the webpart will default sort by the ‘name’ property. User can also choose the order as Ascending or Descending.

NetDocuments Results Configuration

Searching in NetDocuments will use the v2 NetDocuments search API. The NetDocuments config settings and their uses are as follows.

Source Type: Source can be a Cabinet or Workspace

ND Column Properties: column Properties are a collection of NetDocuments properties by which you would like to see and sort your documents. The Document Viewer WebPart displays “name” as the first default document property to display, and in this example, “Ext“, “id“, “created By“, “modified” are the next four customizable document properties to display. ‘Ext’ or extension translates to “Document type,” “DocId” to “Document Id,” “created By” to “Pillsbury author,” and “modified” to “Date modified”

Context Menu: context Menu determines what options will appear in the dropdown context menu that is opened from clicking the “…” button beside each document. The context Menu can be disabled by completely removing the key and value from the config object. Users can add other options indicated in the list below: “Check in/out”, “Rename File”, “View In Browser”, “Delete”, “Download”, “Lock Version”, “Get Secured Link”, “Follow”, “Create New Version”, “Change Official Version”.

If you omit the values for “context Menu”, our webpart will select the default options of “open” and “preview”. This can be changed by editing the JSON manually or picking the values from the corresponding dropdown menus in the config Builder. Please see an example of the Context Menu with all options turned on below:

Sort By: Sorting Documents can be sorted and reverse-sorted by clicking or double-clicking on the column property-title by which you want to sort. Each WebPart also comes with a ‘defaultSortProperty’ that can be used to determine which data column the component will use to sort by default. These properties are based on the standard attributes that exist on each NetDocuments entity.

Search In: Search In is a property which determines on what column the value will be searched in. We currently offer 2 options: “Title” will only look for your search term in the document or container title, whereas “Everything” will look for the search term across all metadata columns and also search inside the document’s content

Default Filter: Default Filter is a hidden filter that will be applied to all NetDocuments searches in the background. Example:

{“ParentClient”:”91597″}}

Adding this to your config should add the additional filter of “ParentClient” with the value “91597” to every NetDocuments search.

Default Click Behavior: All documents displayed in a WebPart, upon click, will (by default) open the document’s profile page on the NetDocuments site. This default click behavior is customizable using your config options. Please see our section on config options to customize this behavior. There are a few different behaviors that users can select:

Profile on NetDocuments (default): “Profile on NetDocuments” is the default. It will navigate to the document profile page on NetDocuments.com. As this is a default, users can choose to leave out this config

Preview with Secure Link Enabled: This will use the NetDocuments “Secure Link” feature to construct a secure URL. This will directly engage the full-screen browser preview without going to NetDocuments.com
Preview with Secure Link Disabled: This will use the NetDocuments “GoID” feature to construct a URL. Navigating to the URL will open the document profile page on NetDocuments.com and open a full-screen browser preview
- Preview with Smart Previewer System: This uses a preview functionality to open the document within the document grid
- Download: This option will simply download the selected document on click

Documents Only: Documents Only is an option which, when enabled, will ignore all results that are not specifically documents. Containers such as folders, workspaces, collabspaces or other objects such as filters, saved searches etc. will be omitted

Override CSS The Override CSS is used to override our netDocShare default style. User can override the CSS, just by giving the URL of the CSS file. Once user provide new override CSS URL it will start loading the CSS file instead of default CSS file.

Configure Hybrid Columns Mapping: Configure Hybrid Columns Mapping will open a popup window that will let users set relationships between SharePoint and NetDocuments columns for the Hybrid results view. Since each platform may not have matching column names, this is the opportunity for the user to associate columns with different names so that the search results can have a combined column that shows results from each. For example, if you have a column in SharePoint named ClientNumber and a cabinet profile attribute in NetDocuments named ClientNum, you can use this feature to display the metadata for both under a shared tag of “Client” or whatever you choose.

Filter Associations: Filter Associations is very similar to the above idea of Hybrid column mapping. It takes a set of values used to consolidate the search filters between SharePoint and NetDocuments search. Users can specify columns from SharePoint and NetDocuments to associate with each other under a common filter name.For example, your client column in SharePoint may be named ‘clientNumber’ and in NetDocuments, the same data column might be named “Client”. With filterAssociations, you can name a common filter, “clientNum” that refers to and will filter on both of these columns. You can also specify disconnected columns that will filter results only from one list or the other. Users can create these associations in the Config Builder or manually create them.

Example:

“filterAssociations”: [{

“Client”: [“ClientNumber”, “Client”]

}, {

“Matter”: [“MatterNumber”, “Matter”]

}, {

“Document Type”: [“”, “DocType”]

}, {

“Application Number”: [“ApplicationNumber”, “”]

}, {

“Previous File Ref”: [“PreviousFileRef”, “”]

}]

Using the filterAssociations array above will yield the following results:

Client and Matter columns from SharePoint and NetDocuments will be consolidated into the common filters named “Client” and “Matter”. Generally, they would not be associated because the names mismatch.
Document Type is an example of a NetDocuments-specific filter. Using this filter will further filter NetDocuments results without affecting SharePoint results
Application Number and Previous File Ref are examples of SharePoint-only filters.

Installation Instructions

NetDocShare Hybrid requires an additional license option. This feature will only be enabled if the licensing process detects that your key has this feature enabled. This feature is only available for enterprise level clients. If you do not have this enabled, you may encounter an “invalid license” error.
Once the licensing has been established you will have access to a new viewtype in the config builder
Start off by configuring a webpart, which will generate a JSON config object. You can simply save it (if using the popup config builder) OR copy to your clipboard and paste into a configuration pane of a new webpart.
Your netDocShare Hybrid config object should look something like this:
{“viewType”: “intSearch”,”assetPath”: “your asset path”,”altAssetPath”: “an alternate asset path”,”netDocsClientId”: “AP-P0VO45CC”,”netDocsClientSecret”: “22gU18HpBw460urwyr2xMCsf”,”netDocsBaseUrl”: “https://api.vault.netvoyage.com/v2″,”CDNBaseUrl”: ” https://m365x634254.sharepoint.com/“,”AuthSuffix”: “SitePages/auth.aspx”,”mode”: “accordian”,

“SPResultConfigs”: {

“listName”: “Matters”,

“subSite”: “sitetemplates/IPSite/”,

“columnProperties”: [“MatterNumber”, “ClientNumber”, “ApplicationNumber”, “PreviousFileRef”, “CountryName”, “MatterStatus”]

},

“NDResultConfigs”: {

“netDocsBaseUrl”: “https://api.vault.netvoyage.com/v2”,

“cabinetId”: “NG-6T8NGXSE”,

“clickBehavior”: “smartPreview”,

“columnProperties”: [“id”, “client”, “matter”, “modified”, “DocType”],

“contextMenu”: [“preview”, “checkin”, “checkout”, “download”, “view”, “viewNetDoc”]

},

“filtersOn”: true,

“resultsOn”: true,

“overrideCSS”: “your Override path”,

“filterAssociations”: [{

“Client”: [“ClientNumber”, “Client”]

}, {

“Matter”: [“MatterNumber”, “Matter”]

}, {

“Document Type”: [“”, “DocType”]

}, {

“Application Number”: [“ApplicationNumber”, “”]

}, {

“Previous File Ref”: [“PreviousFileRef”, “”]

}]

}

These options can be fully controlled in the config builder similar to how custom views are created for other netDocShare webparts.

END-USER netDocShare LICENSE AGREEMENT

This is a Legally binding agreement between you (either an individual or a single entity) and KLoBot, Inc. (“KLoBot”) for the “netDocShare” Software and associated media and printed materials, and many include online or electronic documentation for netDocShare Software Product or netDocShare Software (collectively “netDocShare”). By installing, copying or otherwise using netDocShare, you are agreeing to be bound by the terms and conditions of this agreement, including netDocShare license and disclaimer of netDocShare software warranty below. Please read this document carefully before using netDocShare. If you do not agree with the terms and conditions of this agreement you should not install or use netDocShare.

1. GRANT OF LICENSE; netDocShare USE RESTRICTIONS.
In consideration for your payment of any applicable license fee for netDocShare, KLoBot hereby grants to you a personal, non-transferable (except as expressly provided in Section 4 below) and non-exclusive right to use and execute netDocShare on a single Microsoft Office 365 SharePoint Online Tenant or Microsoft SharePoint on-premises farm (collectively “tenant”), without right to sublicense netDocShare. Under no circumstance may you store, use or allow the use of netDocShare in any manner on more than one tenant at a time. You agree that you will not reverse engineer, decompile or disassemble any portion of netDocShare. If you dispose of any media or apparatus containing netDocShare, you will ensure that you have completely erased or otherwise destroyed any netDocShare contained on such media or stored in such apparatus. Except as expressly provided in Section 4 below, you may not distribute, lease, transfer for profit, loan or otherwise convey netDocShare or any portion thereof to anyone.

2. COPYING RESTRICTIONS.
In order to effect your license rights hereunder, you may install netDocShare by copying it onto the tenant for use thereon, and you may make full or partial copies of netDocShare, but only as necessary for backup or archival purposes. You agree that

(i) your use and possession of such copies shall be solely under the terms and conditions of this Agreement, and

(ii) you shall place the same proprietary and copyright notices and legends on all such copies as included by KLoBot on the authorized copy of netDocShare that you downloaded from the netDocShare web site.

3. OWNERSHIP OF netDocShare AND MEDIA.
You agree and acknowledge that KLoBot transfers no ownership interest in netDocShare, in the intellectual property in any netDocShare or in any netDocShare copy, to you under this Agreement or otherwise, and that KLoBot and its licensors reserve all rights not expressly granted to you hereunder. After you pay any applicable license fees and/or the purchase price of the applicable KLoBot, you will own the media on which netDocShare was originally provided to you hereunder and on which you subsequently copy netDocShare, but KLoBot and its licensors shall retain ownership of all netDocShare and copies of netDocShare or portions thereof embodied in or on such media.

4. TRANSFER RESTRICTIONS.
If you transfer ownership of netDocShare you may transfer netDocShare and all licenses and rights in netDocShare granted to you under this Agreement to the transferee provided that:

(i) such transferee agrees in writing to accept the terms and conditions of this Agreement, and

(ii) you also transfer all netDocShare, including all copies thereof, to such transferee. Except as provided in this Section, you may not sublicense, transfer or assign this Agreement or any of your rights or obligations under this agreement, in whole or in part.

5. U.S. GOVERNMENT USERS.
If netDocShare is acquired by or on behalf of an entity of government of the United States of America, the following provision applies: U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND. Use, duplication or disclosure of SOFTWARE by the Government is subject to restrictions as set forth in FAR 52.227.19( c)(2) or subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer SOFTWARE clause at DFARS 252.227.7013 and/or in similar or successor clauses in the FAR or the DOD or NASA FAR Supplement. Unpublished rights reserved under the Copyright Laws of the United States. Contractor/manufacturer is KLoBot, Inc.

6. EXPORT RESTRICTIONS.
The software is exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. You agree that you will not:

(i) export or re-export the software, directly or indirectly, to Iran, Syria, Sudan, Cuba or North Korea; or

(ii) release the software to a person on the denied persons list, unverified list, entity list, specially designated nationals list, debarred list or nonproliferation sanctions list (see http://www.bis.doc.gov/complianceandenforcement/liststocheck.htm ). The foregoing obligations will apply to you unless the Office of Export Licensing of the U.S. Department of Commerce has granted authorization to you in writing for the export or re-export of the software. Your obligations under this section shall survive any termination of this Agreement.

7. ENFORCEMENT OF TERMS; TERMINATION.
If you fail to fulfill any of your material obligations under this Agreement, KLoBot and/or its licensors may pursue all available legal remedies to enforce this Agreement, and KLoBot may, at any time after your default of this Agreement, terminate this Agreement and all licenses and rights granted to you under this Agreement. You agree that KLoBot licensors referenced in netDocShare are third-party beneficiaries of this Agreement and may enforce this Agreement as it relates to their intellectual property. You further agree that, if KLoBot terminates this Agreement for your default, you will, within thirty (30) days after any such termination, deliver to KLoBot or render unusable all netDocShare originally provided to you hereunder and any copies thereof embodied in any medium.

8. DISCLAIMER OF SOFTWARE WARRANTY.
KLoBot PROVIDES netDocShare TO YOU AS IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ANY KLoBot EMPLOYEE, REPRESENTATIVE OR DISTRIBUTOR WILL CREATE A WARRANTY FOR THE netDocShare, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

9. INTELLECTUAL PROPERTY RIGHTS PROTECTION.
If any third party brings a suit against you that is based on a claim that netDocShare, solely as furnished to you under this Agreement, constitutes direct infringement of any patent issued by, or copyright registered in, the United states, KLoBot shall defend such suit or proceeding and shall pay any damages and costs finally awarded therein against you with respect to such matter, provided that you promptly inform KLoBot of any such claim, furnish KLoBot with a copy of each communication, notice or other action relating to the alleged infringement and give KLoBot the authority, information and assistance necessary to settle, compromise or litigate such suit or proceeding. Following notice of a claim or a threatened or actual suit, KLoBot may, without obligation to do so, at KLoBot sole option:

(a) procure for you the right to continue to use netDocShare as furnished,

(b) replace or modify netDocShare to make it non-infringing, or

(c) discontinue your license for netDocShare and refund to you any license fee that you paid for it, less a reasonable value for use, determined by prorating such license fee on the basis of a thirty-six (36) month straight line depreciation method, applied to the period of actual use.

KLoBot shall not be obligated to defend or be liable for costs and damages if the infringement or claim thereof arises out of:

(i) use or combination of netDocShare with products or data not provided by KLoBot,

(ii) use of other than the latest unmodified release of netDocShare made available to you by KLoBot if such infringement would have been avoided by the use of such release of netDocShare,

(iii) modification of netDocShare by anyone by KLoBot,

(iv) use of netDocShare after receiving notice, or having reason to believe, that netDocShare infringes a patent or copyright of a third party, or

(v) a claim based on any portion of the Windows(r) software that may be included with netDocShare.

THE FOREGOING STATES YOUR EXCLUSIVE REMEDY AND KLoBot ENTIRE LIABILITY WITH RESPECT TO INFRINGEMENT OF ANY PATENT OR COPYRIGHT BY netDocShare, AND KLoBot SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OTHER INTELLECTUAL PROPERTY RIGHT.

10. GOVERNING LAW.
This Agreement shall be governed by and interpreted in accordance with New Jersey law, excluding its choice of law rules.

11. TECHNICAL SUPPORT TERMS.

Definitions.As used herein the following capitalized terms have the meanings set forth below:

“Correction” means, without limitation, a workaround, maintenance release, patch and/or documentation change, as KLoBot deems appropriate.
“Defect” means a material failure of netDocShare to operate substantially in accordance with the applicable user guides and reference manuals.
“Update” means a maintenance or minor release of netDocShare that provides corrections or performance improvements, is designated by KLoBot as an Update and is generally made available to all KLoBot technical support customers.
“Upgrade” means a major release of netDocShare that provides new features or functional enhancement, is designated by KLoBot as an Upgrade and is generally made available to KLoBot Premium technical support customers.

Technical Support.

During any 12/24/36-month support period for which you have pre-paid the required premium support payment, KLoBot will provide you:

Notification, if you have requested to be notified, when Updates are available for downloading from netDocShare website at www.netdocshare.com ;
Notification, if you have requested to be notified, when Upgrades are available for downloading from KLoBot’ website; and
Access to My netDocShare Support Portal on KLoBot’ website through which you may:

- Download Updates when commercially available;
- Download Upgrades (Premium technical support customers only) when commercially available;
- Report Defects in netDocShare and obtain Corrections as described herein and in accordance with the types of response and timing referenced on KLoBot’ website;
- Request General advice on implementation, operation, functionality and use of netDocShare as described on KLoBot’ website;
- Participate in community forums, review KLoBot’ extensive knowledge base and obtain usage tips and other useful information regarding netDocShare, including up-to-date information on current releases, product compatibility, restrictions, enhancements, workarounds and fixes; and
- Access on-line documentation regarding netDocShare, including application notes that include installation instructions, release notes and Frequently Asked Questions (FAQs).

Defect Correction.

When you report a suspected Defect in netDocShare to KLoBot using its My netDocShare Support Portal, KLoBot will attempt, based upon information provided by you, to recreate the suspected Defect. If the Defect is confirmed, KLoBot will use commercially reasonable efforts, given the nature and scope of the Defect, to make available to you through the My netDocShare Support Portal a Correction in accordance with the guidelines set forth on KLoBot’ website. KLoBot will make available to Premium technical support customers live chat, telephone call back and live meeting support as appropriate and warranted to confirm Defects and develop Corrections.
KLoBot will not be responsible for correcting Defects in any release of netDocShare other than the most recent release of netDocShare, provided that KLoBot shall continue to support the prior release superseded by recent release for a reasonable period sufficient to allow Premium technical support customers to implement the newest release or until the end of the current non-Premium technical support period.
You agree to implement within a reasonable time all Corrections provided by KLoBot hereunder.

Limitations.

KLoBot will not be obligated to provide technical support relating to problems, errors or malfunctions caused by

malfunction of the computer system and communications network on which you have installed and are using netDocShare,
other software installed in the same SharePoint environment not licensed pursuant to this Agreement,
any use of netDocShare in disregard of any known adverse consequences, including without limitation the failure of user to make appropriate backups, warning messages, and other written instructions,
any modification to netDocShare not authorized by KLoBot,
Mainstream Support of a given SharePoint Platform has been retired by Microsoft, or
any other cause not attributable to KLoBot.

Renewal of Support.

KLoBot provides the first year of basic technical support for no additional charge. Unless renewed in accordance herewith, basic technical support will cease on the last day of the 12-month support period that commenced upon the effective date of netDocShare license.
For an additional fee, you may obtain Premium technical support. Unless renewed in accordance herewith, Premium technical support will cease on the last day of the support period for which you have paid the additional Premium technical support fee.
Support fees for additional support periods must be paid in advance on or prior to last day of the support period for which you have paid the required support fee.
Approximately forty-five (45) days prior to the termination of the then current support period, KLoBot will invoice you for renewal of technical support. The support fee due for the next support period shall be KLoBot’ then current applicable list price for renewal of technical support as of the date of invoice.
KLoBot reserves the right to withdraw technical support of netDocShare, and to alter the prices, terms and conditions for technical support in advance of any renewal of support. Any such withdrawal or alterations will become effective as of such renewal date.

Reinstatement of Support.

If you allow technical support to expire, in order to reinstate support of netDocShare, you may be required to pay to KLoBot a reinstatement support fee, the then current annual support fee, and, If you are not licensing the then current release of netDocShare, an upgrade license fee for the current release of netDocShare.
Required Identifier.

In order to access My netDocShare Support Portal you must provide the identifier issued to you when you licensed netDocShare. Upon entry of such identifier access will be granted if you have paid in full the required maintenance fee.
Termination of Technical Support.

Notwithstanding Section 4 above, resale, assignment, or transfer of the technical support provided by KLoBot is strictly prohibited and will be grounds for termination of the technical support.

Connect with us

netDocShare Hybrid Search WebParts Power – User Guide

Introduction

Compact Implementation

Results View

Mode

Config Builder for netDocShare Hybrid

SharePoint Results Configuration

NetDocuments Results Configuration

Installation Instructions

netDocShare

Connect with us